Nicole
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Activity overview
Latest activity by Nicole-
Nicole created an article,
Family Plans
We also offer Family plans where you can share a single family eSIM data pool across smartphones, tablets, and other compatible devices with a shared travel data plan, eliminating the need for mult...
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Nicole created an article,
How can I reach the Support Team?
You can reach out to us 24/7 via chat or via email (datapoolsupport@voyeglobal.com). Our Enterprise customers also have access to a dedicated account manager.
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Nicole created an article,
Is the platform GDPR compliant?
Absolutely. We follow global data protection and privacy regulations including GDPR and CCPA.
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Nicole created an article,
How do I use the Voye Data Pool dashboard?
You can find all information and instructions here.
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Nicole created an article,
Is Voye Data Pool secure?
Yes. We use industry-standard encryption, role-based access controls, and secure infrastructure practices to protect your data.
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Nicole created an article,
What payment methods do you support?
We accept credit cards and wallets. Invoices are automatically generated and available in your billing portal.
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Nicole created an article,
Is it possible to make phone calls or send SMS messages with the Voye eSIM?
It is currently not possible to make phone calls or send SMS messages with the Voye eSIM.It is possible to use various apps such as WhatsApp or Telegram.
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Nicole created an article,
How can I know that everything is installed correctly before leaving my country?
You can activate and test your eSIM already in your home country, but make sure to turn it off right after, so your data will not be consumed before arriving abroad.A comprehensive guide for Androi...
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Nicole created an article,
How to install my eSIM on my device?
We created comprehensive installation guides for IOS and Android Users.A comprehensive guide for Android users can be found here.A comprehensive guide for IOS users can be found here.A comprehensiv...
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Nicole created an article,
Purchasing Add-Ons (eSIMs)
To purchase additional eSIMs, go to the Add Ons tab inside the dashboard:1. Enter Quantity – Specify the number of eSIMs you want to purchase. * Note: You can only purchase up to the maximum eSIMs ...